I know, a title such as that makes people think “uh oh, Jen’s got another person on her hit list”, but no. This time I want to applaud, and give a shout out to in case she stops by, Emily from the Benefit counter in the High Street branch of Boots in Southampton. She was an absolute star and so, so, SO friendly and professional that I felt the need to blog about it.
Jen, I hear you cry, are you being sponsored by Benefit to say such nice things?
No, dear readers, I am not, but as an avid purchaser of all things beauty based, I have come across a whole range of sales reps, as I’m sure you too all have!
I’m talking about those sales assistants who judge the proverbial book by its cover; the ones who are so primped and primed that you can almost see the tip of the stick they have stuck up their backsides poking out from beneath their uniform skirt. Those women, and I say that as most of them are women :(, who look down their noses at you if you aren’t caked in their company’s products or dripping with designer gear that screams the fact you have money to burn.
Yes, I’m sure every single one of us have been left feeling slightly, if not incredibly, what’s the best term for it… unworthy? Judged? Embarrassed? All of the above?
I digress, and this post isn’t to focus on those nasty sales people, it’s to talk about the nice ones. I’m really stressing how welcoming and lovely Emily was!!!! I wasn’t feeling my greatest, I’d had to fight the great battle of Primark, cross the sea of excitable school children whose parents were already sick of them one day into the summer holiday, before collapsing through the doors and towards the Benefit counter.
Why was I in there? Well, in this current ‘heatwave’ Britain is experiencing (which I’m pretty sure is the same as the summers we had when I was young just everyone’s forgotten it after the wet and wild summers we’ve had recently), my foundation was no longer on my face but had travelled south onto my neck and worse! Along came Emily who, bless her heart, didn’t act like I was some beauty refugee in some dire state of needing cosmetic CPR. She asked what I was looking for and before I knew it, I was in the make up chair being pampered.
So what? That’s her job, right? Sure, but she put up with ALL my craziness, even down to being shown pictures of my kittens and my ability to chat for England! It meant she ran over and had to pass on her next client to her partner, but I learnt new ways to apply foundation, I told her about this blog, my other jobs and we laughed about the joys of makeup in this heat and various other cosmetic tragedies we’d experienced. I blabbed, like I do all the time, the way that normally gets me looked at like I’m a freak, but I was comfortable there and didn’t feel like I needed to prove I had some form of beauty knowledge to be seen as a ‘proper’ customer.
I know I’m making a big deal out it but it’s rare for me, with all my quirkiness, to not feel judged and intimidated by beauty professionals and this lady was a breath of fresh air.
So my next review will be the products I bought today, the 15 hour primer and the hello flawless foundation!!!
Buuuut I do think the good makeup gals and guys deserve to be praised so I’m going to praise any I find on here; I think I’ll call it ‘Reward the Reps’. Maybe I’ll start reviewing the sales teams as well as the products!!
Congratulations EMILY from BENEFIT in Southampton’s High Street BOOTS branch, you are the first recipient of ‘Reward the Reps’ and are now classed as one of **Jen’s Gems**
Until next time!!